About therapy

Everything you need to know about therapy
My First Therapy: How to Prepare and What to Expect

My First Therapy: How to Prepare and What to Expect

Everyone has a lot of questions before their first therapy session. It takes courage to confide in a stranger about your personal struggles. But the hardest part is taking the first step. That's why we've put together everything you might be interested in about your first therapy session to make that first step as easy as possible for you.
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What is psychotherapy? And who is it for?

What is psychotherapy? And who is it for?

If you are considering psychotherapy, it is definitely worth trying it. Psychotherapy does not have to be the last resort for crisis situations, nor does it serve only those who are troubled by more serious mental health problems. It is suitable for anyone who wants to work on themselves and better understand themselves.
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Don’t underestimate your relationship with your therapist. How do you know if you’re doing well and how to find the right one?

Don’t underestimate your relationship with your therapist. How do you know if you’re doing well and how to find the right one?

Every day, we talk about our romantic or familial relationships, but what about our relationship with our therapist? It’s definitely worth paying attention to if you’re in therapy. Because he or she has a significant impact on the success of your psychological well-being journey. We discuss how to tell if your therapist is right for you and what to do if things don’t work out the first time.
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Does online therapy really work? Isn't face-to-face better?

Does online therapy really work? Isn't face-to-face better?

Studies have shown that online therapy is as effective as face-to-face therapy. Clients find it to be a practical way to access psychotherapeutic help, as it has several advantages.
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Psychiatrist, psychologist, therapist: what is the difference between them and whom to go to?

Psychiatrist, psychologist, therapist: what is the difference between them and whom to go to?

There are several types of mental health professionals. So how do you choose the right one who can help you? After reading the following lines, it should be more clear to you. Let’s take a closer look at the profession of psychiatrist, psychologist, therapist and coach and tell you when to go to which one.
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How does video call work? Do you have technical problems?

How does video call work? Do you have technical problems?

To start a video call, simply log in to your account and click the "start video call" button. The call will take place directly in your browser, even on a smartphone in our new Hedepy app.
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How is the platform secured?

How is the platform secured?

We understand how personal therapy can be, so we take the privacy and data security of our users seriously. We have been developing our platform with great emphasis on security, and we are constantly improving security measures.
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How does the money-back guarantee work?

How does the money-back guarantee work?

Did it not work out the first time and you were not satisfied with the therapy? That can happen. To make your search for the right therapist easier, we'll refund your money for your first session.
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Can I change or cancel the date of the session?

Can I change or cancel the date of the session?

Yes, the date can be changed or canceled free of charge up to 24 hours before the session.
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How to enable the microphone and camera?

How to enable the microphone and camera?

In most browsers, refreshing the page should do the trick. If this doesn’t help, you can try the “hard” update using ctrl + shift + R on Windows, or shif + cmnd + R on iOS. The browser should automatically prompt you again to grant access to the camera and microphone.
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How often and for how long should I see a therapist? How many sessions do I need?

How often and for how long should I see a therapist? How many sessions do I need?

Maybe once a week, or once a month? How often should you go to therapy to get actual results? And how long will it take to “figure everything out”?
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How are our psychotherapists verified? What standards do they meet?

How are our psychotherapists verified? What standards do they meet?

Our standards of verification of psychotherapists entering the Hedepy platform are based on the criteria of professional organizations such as the Czech Association for Psychotherapy (ČAP), the Czech Psychotherapeutic Society (ČPtS), the Czech Medical Society of Jan Evangelista Purkyně (JEP) or the European Association for Psychotherapy (EAP).
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To make therapy work we will help you find the best therapist
With a short test we can help you find someone who will listen to you within in 5 minutes
We choose our therapists carefully
We choose our therapists carefully
Before therapists join our community, they go through a lengthy selection process, have verified education and training
We will help you find the best therapist
We will help you find the best therapist
With a short test we will show you the three most suitable therapists according to your requirements
We will complement the therapy with video lessons
We will complement the therapy with video lessons
For subscribers, we offer 60 online mental health video lessons that you can watch at any time
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