Can I change or cancel the date of the session?
In the article you will learn
Yes, the date can be changed or canceled free of charge up to 24 hours before the session.
Just write to podpora@hedepy.cz or call 228 811 555.
In case of late cancellation, it is no longer possible to receive a refund of the payment
It would be difficult for our therapists to fill the appointment with just one day in advance. Therefore it is no longer possible to refund your payment after this time. If you do not attend the session, you waive the right to a possible refund due to dissatisfaction.
Even so, we ask you to let us know in support via email podpora@hedepy.cz or 228 811 555, and we will inform your psychotherapist.
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If your mental health condition threatens you or those around you, contact the Emergency Helpline immediately (telephone: 116 123). Our psychotherapists or Hedepy s.r.o. is not responsible for your health condition.
