How is the platform secured?
In the article you will learn
We understand how personal therapy can be, so we take the privacy and data security of our users seriously. We have been developing our platform with great emphasis on security, and we are constantly improving security measures.
Call security
- We use a third-party application to make video calls, which is used by similar projects around the world. These include the Red Cross, DoctorOnDemand.com and hundreds of other services.
- This application holds many security certificates such as ISO 27001, ISO 27017, ISO 27018, PCI for voice, SOC 2 for SendGrid & Authy and of course works in accordance with the conditions of GDPR.
- Our video platform essentially has the highest security certification that can be obtained in the world
Security of personal data
- Your call is not recorded or stored anywhere. Everything you say is between you and your therapist, who is bound by a confidentiality agreement.
- We only store data about your reservations and your account. You can find more about the data we store in the GDPR policy.
- Your data is stored on servers that meet the security certifications ISO/IEC 27001:2013, PCI-DSS a SOC 2 Type II
- Our data platform and processes comply with GDPR standards
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Everyone has a lot of questions before their first therapy session. It takes courage to confide in a stranger about your personal struggles. But the hardest part is taking the first step. That's why we've put together everything you might be interested in about your first therapy session to make that first step as easy as possible for you.
Show full
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If you are considering psychotherapy, it is definitely worth trying it. Psychotherapy does not have to be the last resort for crisis situations, nor does it serve only those who are troubled by more serious mental health problems. It is suitable for anyone who wants to work on themselves and better understand themselves.
Show full
Does online therapy really work? Isn't face-to-face better?
Studies have shown that online therapy is as effective as face-to-face therapy. Clients find it to be a practical way to access psychotherapeutic help, as it has several advantages.
Show full
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© Hedepy s.r.o.
If your mental health condition threatens you or those around you, contact the Emergency Helpline immediately (telephone: 116 123). Our psychotherapists or Hedepy s.r.o. is not responsible for your health condition.
